If you are having difficulty with the synthecisized voice in Classroom Suite when creating new activities, consider downloading the updates by going to
www.intellitools.com/ Under Free downloads, click on classroom Suite 4.2 Patch.
Here are some resources to game additional practical knowlege of Classroom Suite.
SETBC:
www.setbc.org/Atomic Learning: atomiclearning.com
Cambium Learning technologies
http://www.intellitool.com/ Tech Support: 1-800-547-6747
My experience with Cambium's tech support has been positive...a live person in minutes to answer your questions.
Feel free to contact SETC for a custom webinar for your district.